Avitage - Content Operations Management

The Content Design Point is Different for Marketing and Sales Content

by Jim Burns

Content Operations, Featured, Sales Conversations, Sales Ready Content

In Marketing and Sales Content — Differences That Matter I identified the problem that few people explicitly understand the difference between sales and marketing content. Does this really matter? During 20 years creating sales, marketing and training content for B2B organizations we discovered it really does. I believe...
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How to Uplevel Your Content Operations

by Jim Burns

Content Operations, Featured, Marketing and Sales Strategy

At some point B2B executives realize that adding resources and technology to the traditional content operations process produces only marginal improvements. Digital era content requirements are rising exponentially. They will not be addressed with the current process. This will become even more evident when marketing begins to adequately support B2B...
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Marketing and Sales Content – Differences That Matter

by Jim Burns

Featured, Marketing and Sales Strategy, Sales Ready Content

What IS the difference between marketing and sales content? This is a good question to ask across your organization. The answers will reveal people’s thinking and understanding about “content” in general. Notice how clear, specific, consistent and actionable the responses are. Or not. Why does this matter? Effective sales...
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Microcontent — the most important content type you don’t manage

by Jim Burns

Content Marketing, Content Operations, Featured

Microcontent isn’t widely understood or consciously used. When it is, it’s usually by marketing for social media content. But micro-content may be the most important content type you have, and you probably don’t manage it. Microcontent is simply what the words imply. The term is credited to user experience...
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Modular Content Creation vs. Traditional and Structured Content Approaches

by Jim Burns

Content Operations, Featured, Tips & Techniques

As content marketing practices mature, organizations look for new ways to gain advantages and improve content performance. One of the most elusive tactics is to optimize content for audience and situation relevance. Numerous studies have shown business outcomes improve significantly when content delivers highly targeted, useful and relevant insights...
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What is a Leveraged Content Supply Chain?

by Jim Burns

Content Operations, Featured

In What is a Content Supply Chain? I identified the shortcomings of the traditional and still prevalent process by which B2B organizations create content. I concluded by saying the question is, How do you design a content supply chain process that will optimize 10 essential content criteria, especially the need...
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